We're sorry you're having this issue. To help, here are some steps you can take:
- Make sure you're using your company email address
- The initial password you received is in an email titled "Welcome to Quan"
- To request a new password, click ‘Forgot password’ on the Quan login page
- If your company has the single-sign-on (SSO) option, use your company credentials to log in
If you’re still having trouble, please contact us at Quan Support - we are here to help you access the platform as quickly as possible.